Shipping and Handling:
We ship via UPS, FedEx or United States Postal Service (USPS) to the 48 contiguous United States (“the lower 48”). Shipping times range from one day to the time it takes to ship from coast to coast. Please contact us with any delivery concerns you may have.
Handling fees (boxes and packing materials) vary from $3.00 to $10.00 per order. These fees are bundled into our shipping charges.
Items may be shipped from separate workshops which may result in your purchase arriving in separate packages.
The handling, packing, and shipping of wooden products is expensive and most likely costs more than you would ever imagine. At BirdLodges.com we absorb some of the cost of shipping and have developed a formula to determine the shipping cost shared with the customer. Rates are subject to change at any time.
Up to $49.99 = $9.99
From $50.00 – $98.99 = $14.99
$99.00 and higher = FREE SHIPPING
Free shipping applies to items ordered together and sent to the same address.
The minimum sales tax rate of 7.25% is added only to orders which are paid for by a buyer with a California address.
Guarantee and Returns:
If you are not satisfied with any item for any reason, contact us within 10 days of delivery and we will address the problem and work with you to solve it.
Damaged in transit:
If you should receive any shipment with damage please contact us immediately so we can resolve the issue for you.
Please contact us prior to returning any product.
Items must be returned in original packing and in original condition.
If there is nothing wrong with the product, the cost for return shipping will be paid by the buyer and a $15.00 restocking fee will be deducted from the amount refunded.
Any monetary refunds issued will also exclude the original shipping and handling charges.